The wait is over! — Starting today, November 13, 2024, Be My Eyes is officially available on Ray-Ban Meta Glasses - initially in the US, Canada, UK, Ireland, and Australia - bringing hands-free accessibility to our blind and low-vision community in a way never seen before. This marks a significant milestone in our commitment to making the world more inclusive and navigable for everyone.

‍Please note that the roll-out will take a few days, so if you don’t see the update immediately, rest assured it will be available to all users shortly!

How It Works

With the new integration, Be My Eyes users can now call a sighted volunteer using just their voice. Simply say, “Hey Meta, Be My Eyes,” and you’ll be connected to one of our 8.1 million global volunteers. The volunteer will view your surroundings through the smart glasses and provide real-time assistance through open-ear speakers, whether it’s identifying items on a shelf, navigating busy public spaces, or following a recipe—all while your hands remain free.

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Getting Started

For step-by-step instructions on setting up Be My Eyes on your Ray-Ban Meta smart glasses and tips for getting the most out of this feature, we have created a comprehensive audio guide to help you get started! You can find it in our help center at this link.

To learn more, you can also visit our dedicated page. There, you’ll find everything you need to ensure a smooth setup and start making the most of your hands-free experience.

Where to Get Your Ray-Ban Meta Glasses

If you’re interested in experiencing this new level of accessibility, Ray-Ban Meta smart glasses are available for purchase at select retail stores and online through the Meta online store at this link or if you are in Ireland, from the Ray-Ban online store at this link.

A Word from Our Community

Early testers have already experienced the benefits. Chancey Fleet, a tech educator and advocate who is blind, shared, “Using the Be My Eyes integration with Ray-Ban Meta smart glasses gave me the freedom to navigate a crowded airport hands-free. The connection with a volunteer provided a layer of support that made managing my guide dog and luggage so much easier.”

This launch is just the beginning of our partnership with Meta. We’re committed to continuing our collaborative efforts to refine and expand the capabilities of our technology, making sure that feedback from the blind and low-vision community remains at the heart of our innovations.

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