Initiate a call. Press the button ‘Call a Volunteer’ or select a Specialized Help partner to make a call. You can also initiate a call using Siri or Google Assistant..
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Initiate a call
Press the button ‘Call a Volunteer’ or select a Specialized Help partner to make a call. You can also initiate a call using Siri or Google Assistant.
Ringing. After initiating a call, you’ll hear a melodious ringing, meaning we are connecting you to an available volunteer or company representative. This might take 15-30 seconds..
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Ringing
After initiating a call, you’ll hear a melodious ringing, meaning we are connecting you to an available volunteer or company representative. This might take 15-30 seconds.
Connected. You will now be connected to a volunteer or company representative that can help answer your question or solve the problem. When you’re done, press the ‘End Call’ button to hang up..
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Connected
You will now be connected to a volunteer or company representative that can help answer your question or solve the problem. When you’re done, press the ‘End Call’ button to hang up.
Call rating. After ending your call you will be prompted to rate your call. If you didn’t experience any problems on your call, please select ‘Good’. If you had any form of problem, whether it be technical or personal, you can report it by pressing ‘Problems’..
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Call rating
After ending your call you will be prompted to rate your call. If you didn’t experience any problems on your call, please select ‘Good’. If you had any form of problem, whether it be technical or personal, you can report it by pressing ‘Problems’.