Blog

The latest news and updates from Be My Eyes in one place.

The new Be My Eyes logo in white on a blue background
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October 14, 2019

Be My Eyes Has a New Look

After more than 4.5 years of the original Be My Eyes logo, it was time for a change! We have introduced a refreshing new Be My Eyes logo as well as a vibrant new color scheme across all our platforms.
Woman painting a mug made out of ceramics. Text reads: "Getting creative this fall season".
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September 26, 2019

Getting Creative with Be My Eyes

From taking up a new instrument or doing that DIY project you’ve wanted to do for so long, there are plenty of ways to get creative with the support of the Be My Eyes volunteers.
Hand holding smartphone in a Be My Eyes call. The camera is pointed at a Pantene Rose Water conditioner. Text: "Pantene + Be My Eyes" on a light pink background.
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September 9, 2019

Pantene Partners with Be My Eyes to Provide Accessible Haircare Support

Blind and low-vision users in the United States can now connect with the Pantene team through Be My Eyes for support with Pantene products, info about ingredients and general hair care advice.
Female student walking with books in her hand and a backpack on.
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August 27, 2019

Back to School with Be My Eyes

Whether you’re going back or starting a new school, a new school year always brings around certain challenges. If you’re a blind or low-vision individual, Be My Eyes can be your right hand in making sure you or your kids get off to a great start.
The Be My Eyes Podcast logo
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July 16, 2019

Introducing The Be My Eyes Podcast

Our new show explores blindness, sight and the sometimes blurry in-between.
Clearblue pregnancy test displaying the result "pregnant", together with the text "Now available on Be My Eyes". At the top of the image are the logos of Clearblue and Be My Eyes.
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July 8, 2019

Clearblue now offers support with pregnancy and fertility tests through Be My Eyes

Being in control of your own body and the information about it is an important issue for most people, but it’s something that has been out of reach for many blind and low-vision women and couples when taking a pregnancy or fertility test. Be My Eyes and Clearblue join forces to give them back control.
Image showing icons of the flags from Argentina, Mexico, Cambodia, Denmark, India, Brazil, New Zealand, Canada, South Africa, South Korea, Poland, Israel, Spain, and France.
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June 28, 2019

Going Global: Our Favorite Accessibility Initiatives from Around the World

From accessible theatre experiences to cooking classes and donations of used smartphones. There are so many awesome accessibility initiatives for people with visual impairments and other disabilities around the world – so we’ve decided to share a few to spark your imagination.
Smartphone showing the Google profile on Be My Eyes' Specialized Help platform. The image reads "Google now available globally" together with the Be My Eyes logo.
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June 27, 2019

Google is Going Global on Specialized Help!

Google’s Disability Support agents are now answering your video calls – worldwide.
Hand holding phone. On the screen is an ongoing Be My Eyes call concerned with an Herbal Essences Coconut Milk conditioner. The image features the logos of Herbal Essences and Be My Eyes.
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May 30, 2019

Herbal Essences and Be My Eyes Join Forces to Make Hair Care More Accessible

Herbal Essences is already pioneering accessible hair care, by making their shampoo and conditioner bottles distinguishable by touch. Now, they are taking the next step by offering Be My Eyes users free, live video support from their hair care experts.
Hand holding smartphone with the Be My Eyes Specialized Help menu open. The list of available companies on the screen includes Bank of Scotland, Halifax and Lloyds Bank in the Banking category, Herbal Essences in the Personal Care category, and Google and Microsoft in the Technical category. The Be My Eyes logo is in the bottom left corner.
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May 16, 2019

Happy Global Accessibility Awareness Day 2019!

On this Global Accessibility Awareness Day, we want to ring the bell for accessible customer support. Together with four household names in technology, consumer goods, and banking, Be My Eyes is working to set a new standard for video customer support.
Counter showing the number 2 Million with the word “Volunteers” underneath. The image also features the Be My Eyes logo and profile pictures of Be My Eyes volunteers.
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March 14, 2019

2,000,000 Volunteers have joined the Be My Eyes Community!

More than 2,000,000 people have signed up to be a Be My Eyes volunteer, bringing visual assistance to blind and low-vision people all over the world.
Image showing two phones in front of the other. The phone in front is displaying the Google profile on the Specialized Help platform, and the one behind is displaying a Be My Eyes call.
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March 13, 2019

A Warm Welcome to the Newest Specialized Help Partner: Google

Blind and low-vision Be My Eyes users in selected countries can now request help from the Google Disability Support team through the Specialized Help platform.
Hand holding up a phone with the Be My Eyes open.
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February 25, 2019

Help Us Translate The Be My Eyes App and Website

Do you speak English as well as another language? Help us make Be My Eyes app and website accessible for more people in their native language. Getting started is easy and straightforward.
Picture with a collage of the volunteers' and blind and low-vision users' faces in the background. In the foreground, the image reads: “ 2,000,000 Sign-ups” with the Be My Eyes logo at the bottom.
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January 22, 2019

2 Million Amazing People

The Be My Eyes Community has reached the astonishing number of 2 million sign-ups, and we are thrilled to discover what will come next!
The Better Story Awards' animated logo picturing a woman lying on a human-sized book that is flying over a city.
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January 16, 2019

Be My Eyes wins the Better Story Awards

On January 15th 2019, Be My Eyes was announced as the winner of the Better Story Awards - an award created by Zedem Media to honor organizations that create a positive change in the world.
September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
August 7, 2023

Introducing: Be My AI

Be My Eyes’ Virtual Volunteer, powered by GPT-4, gets a new name and will soon be open to beta testing by hundreds of iOS users worldwide
July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
May 17, 2023

Sky Ireland officially joins Be My Eyes Specialized Help

Our community in Ireland can now reach out to a Sky Ireland representative to get real time video assistance with Sky Ireland products and services.
May 2, 2023

Four Leading Brands and The National Federation of the Blind Join Be My Eyes’ Be My AI Corporate Beta Test

We’re excited to announce that Hilton, Microsoft, P&G, Sony, and The National Federation of the Blind (NFB) have joined our Be My AI beta test.
May 1, 2023

Sony

Sony partners with Be My Eyes and joins Be My AI Beta Test to further improve accessibility of its products.
April 4, 2023

Procter & Gamble

Procter & Gamble joins the Be My AI beta to further improve accessibility of its products.
April 4, 2023

NFB

NFB officially joins Be My Eyes’ Be My AI Beta to further expand its offering for the blind and low-vision community.
April 4, 2023

Hilton

Hilton participates in Be My AI beta test.
April 4, 2023

Microsoft

Microsoft joins Be My Eyes' Be My AI beta to take accessibility of its products to the next level.
March 14, 2023

Introducing Be My AI (formerly Virtual Volunteer) for People who are Blind or Have Low Vision, Powered by OpenAI’s GPT-4

We are thrilled to announce Be My Eyes Virtual Volunteer™, the first-ever digital visual assistant powered by OpenAI’s new GPT-4 language model.