Blog

The latest news and updates from Be My Eyes in one place.

Preview of the Virtual Volunteer interface on iPhone with text: "Introducing Virtual Volunteer - AI Powered Visual Assistant"
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March 14, 2023

Introducing Be My AI (formerly Virtual Volunteer) for People who are Blind or Have Low Vision, Powered by OpenAI’s GPT-4

We are thrilled to announce Be My Eyes Virtual Volunteer™, the first-ever digital visual assistant powered by OpenAI’s new GPT-4 language model.
Sony and Be My Eyes logos
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March 2, 2023

How to get assistance with Sony products on Be My Eyes

Blind and low vision users based in Europe can get in contact with a Sony representative to receive real time video assistance through the Be My Eyes app about assistive tools or accessibility features within Sony’s products.
Picture of a train in the British countryside
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February 22, 2023

Avanti West Coast joins forces with Be My Eyes to make transportation more accessible

All blind and low vision users in the UK can now contact an Avanti West Coast representative to get real time assistance with their trip on the West Coast Main Line!
ConnectCenter and Be My Eyes logos
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February 14, 2023

APH ConnectCenter is officially available on Be My Eyes Specialized Help!

Be My Eyes members in the US can now reach out to an APH ConnectCenter representative to get career guidance, learn more about their services and get curated information and resources about blindness and low vision.
Picture of a blind man walking with his guide dog
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December 4, 2022

Guide Dogs Australia Joins Be My Eyes

Please help us welcome the first Australia-based organization providing live video support through Specialized Help and Genesys Cloud CX™ ‍
Stethoscope on a table, overlaid by the logo for the Ohio Department of Health
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November 28, 2022

State of Ohio Offers Accessible COVID-19 Testing Support through Be My Eyes

Ohio residents can now call a state-sponsored support line through Be My Eyes to receive assistance with at-home COVID-19 testing.
A person kneading dough
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November 15, 2022

6 ways to make fall activities accessible with Be My Eyes

Autumn is upon us, and for most people that means cooler weather, as we transition from summer to winter. As you create your perfect autumn bucket list, let us suggest some autumn activities that are accessible for visually impaired people!
Smartphone showing Vote.org's Specialized Help page in the Be My Eyes app
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October 12, 2022

Vote.org joins Be My Eyes to Support Visually Impaired Americans in 2022 Midterms

Vote.org’s tools are once again joining Be My Eyes Specialized Help, with nonpartisan Vote.org volunteers on call to help blind and low-vision citizens register for the upcoming US Midterm Election by visiting Vote.org.
Hands holding each other by the wrist, forming a circle.
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April 15, 2022

10 Ways to Get Involved on Micro-Volunteering Day

From mapping vulnerable communities to giving career advice to young individuals and writing uplifting letters - there are plenty of ways to get involved through micro- and virtual volunteering.
Cardboard cutouts of different social media logos hanging from blue threads.
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April 7, 2022

10 Tips for Making your Social Media Posts Accessible to Everyone

Have you considered whether your social media posts are accessible for people who are blind or have low vision? Here are 10 tips that will help you make sure your posts are accessible.
Woman using her smartphone to read the label on a pill bottle.
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March 21, 2022

How Be My Eyes is Improving Customer Support for Everyone

Gone are the days with inefficient traditional customer support platforms - we have entered a new era of customer support through live video.
Phone screen showing an incoming Be My Eyes notification of the ‘A Look Back on 2021’ blog post.
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December 21, 2021

A Look Back on 2021

The year of 2021 was a big one for Be My Eyes. Here’s a look back on the past year.
Microsoft’s profile in the Be My Eyes app on a mobile device and in a browser.
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December 20, 2021

New Feature: Easily share Specialized Help with Public Profile links

Easily access or share Specialized Help profiles with the new public profiles.
Person taking colorful towels out of the washing machine.
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December 14, 2021

10 Ways to Use Be My Eyes for Colors

Identifying colors is not just black and white, but more like fifty shades of grey, blue and pink! Luckily, there are many ways that the Be My Eyes volunteers can help you live a colorful life.
Banner with text: “2021 Audio Description Awards Gala November 18 7:30PM ET - Brought to you by The American Council of the Blind.”
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November 17, 2021

Watch as Hollywood, Tech and Community Leaders Come Together for the 2021 Audio Description Awards Gala

On Thursday, November 18, the entertainment industry will join the blind community to honor the past, present and future of audio description.
June 25, 2024

How Stuart and Jackie use Be My Eyes to receive Accessible Visual Assistance from Sky

Discover the story of Stuart and Jackie, two Be My Eyes users who have contacted Sky on Service Directory to receive specialized assistance for a wide range of tasks
June 11, 2024

How Accessibility Enhances KPIs

A Deep Dive into How Accessibility Improves Innovation, Brand Perception, Market Reach, and Risk Management
May 29, 2024

Four Business KPIs Influenced by Accessibility

Discover How Making Your Business Accessible Can Maximize Potential and Drive Success
May 21, 2024

Be My Eyes Launches its Award-Winning App on Windows with Immediate Availability

Be My AI, the world’s first AI visual assistant for people who are blind or have low vision, is now available on any Windows 10/11 PC through the Microsoft Store, for free.
May 15, 2024

From Words to Action: Be My Eyes' Commitment to Accessible Language

Be My Eyes Celebrates Global Accessibility Awareness Day by sharing its brand new Inclusive Language Guide for everyone to read and use
May 15, 2024

Be My Eyes “Inclusive Language” Guide

Join Be My Eyes on our mission to redefine communication norms and promote respectful and modern language practices with our newly unveiled “Inclusive Language” Guide
April 2, 2024

Share your Most Creative Volunteer or AI Uses and win incredible prizes

Be My Eyes is thrilled to announce our new monthly ‘Can You Top This?” contest, saluting our community’s most creative or uses of our app
March 18, 2024

Be My Eyes Launches “Service Directory”: Direct Customer Service Connections to over 600 New Companies and Organizations

Beginning today in beta, hundreds of hard-to-find customer service numbers and connections to over 600 companies and organizations worldwide have been added to Be My Eyes’ Service Directory, a new section in our app where you can easily connect directly with them for free.
February 14, 2024

Be My Eyes Celebrates 600,000 Blind and Low Vision Users on Valentine's Day

100,000 blind and low vision users have joined the Be My Eyes community since May 2023, marking the fastest-ever community expansion in Be My Eyes’ history!
December 20, 2023

Be My Eyes Integrates New Feature to Receive Visual Assistance From Friends and Family Members

Be My Eyes integrates a new feature called Be My Eyes Groups for individuals who are blind or have low vision
December 4, 2023

Be My AI™ Beta Now Officially Available On Android Smartphones

In celebration of the UN Persons with Disabilities Day on December 3rd, Be My Eyes is proud to announce that its new feature Be My AI™ will now be available for Android smartphone users worldwide.
November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description